Privacy policy

Privacy and data protection

The controller of your personal data is Magnitra. The full details of the legal entity will be added.

What data we process

Name, company, phone number, email address, and the cargo and route details you send us with your enquiry.

Why we process it and on what basis

Solely to prepare and send you a transport offer and to contact you about it. The legal basis is Art. 6(1)(b) GDPR: steps taken at your request prior to entering into a contract.

Who receives the data

The partner carriers who perform the transport receive the cargo and route details and the contact details needed for the offer and its execution. We do not pass the data to anyone else or use it for other purposes.

How long we keep it

We keep the data for 24 months after the last contact and then delete it.

Your rights

You can request access to your data, correction or deletion by writing to office@magnitra.eu. You also have the right to lodge a complaint with the Bulgarian supervisory authority, the Commission for Personal Data Protection (CPDP, cpdp.bg).